Refund and Returns Policy

At ShopKleo, we aim for 100% customer satisfaction. If you are not satisfied with your purchase, please review our return and refund terms below.

1. Returns

• You can request a return within 7 days of receiving your order.
• Item must be unused, in original packaging, and with all tags intact.
• Certain items (like personal care, hygiene products, or sale items) may not be returnable for safety/hygiene reasons.

2. Refunds

• Once your return is received and inspected, we will notify you of approval/rejection.
• Approved refunds will be processed within 5-7 business days to your original payment method.
• Shipping charges are non-refundable.

3. Exchanges

• We only replace defective or damaged items. If you need an exchange, email us at
• shoptrikut@gmail.com